Cancellation Policy

Cancellation Policy

A  cancellation fee of $30 applies in every instance to all cancelled confirmed bookings.

Standard 14 day Policy (Year round except Xmas & Easter)

-          Cancellations made greater than 14 days prior to arrival will receive a full refund, less our standard $30 cancellation fee. If cancelled less than 14 days prior to arrival you will forfeit all monies paid.

Easter 30 day Policy

-          Cancellations made greater than 30 days prior to arrival will receive a full refund, less our standard $30 cancellation fee. If cancelled less than 30 days prior to arrival you will forfeit all monies paid.

Xmas/Jan 60 day Policy

-          Cancellations made greater than 60 days prior to arrival will receive a full refund, less our standard $30 cancellation fee. If cancelled less than 60 days prior to arrival you will forfeit all monies paid.

We strongly recommend travel insurance for your own peace of mind. There are NO REFUNDS on early departures.

All Peak Season Bookings (Easter & Dec/Jan Holidays):

All Ensuite/Powered/Unpowered site bookings for peak periods MUST complete a Site Agreement Form or no booking can occur. This includes booking periods 23rd December until 31st January and Easter weekend dates. If you book a site online, one of these forms will be sent to you and need to be returned within 48 hours or your booking will be cancelled and refunded if any monies paid. Please fill in the site agreement form and email back to the park at info@big4emubeach.com.au

NOTE: When filling in details regarding sizing of caravans, tents etc - please give us as much information as possible to make it easier to place you on the correct size site. Caravan sizes including drawbar are a fantastic help, same as if you have a rear entry van, slide outs or expandas. The more information you put on the form, the better.

Due to space limitation and safety, strictly one vehicle only per site. Limited boat and trailer storage is available at a charge of $5 per day. We strongly suggest travel insurance for your own peace of mind.

For more information or clarification, contact BIG4 Emu Beach Holiday Park on 08 9844 1147 or email to info@big4emubeach.com.au