As the Coronavirus (COVID-19) continues to have an increased impact in our community and indeed the world, we felt it was important to connect with you all directly to share more about the steps we are taking to help keep our visitors and team members safe and healthy. Whether you are traveling now or in the future, we want you to know that your safety and well-being are most important.
What should I do if I have a booking?
Come and stay with us, we are still open! The beauty of our park is we offer wide open spaces, plenty of room to relax and play, and are perfect for a break and to ‘switch off’ from the all-consuming COVID-19 conversations at a time when it’s even more important for a mental break as much as a physical one.
In recent weeks, we have increased the intensity of our daily cleaning schedule and have also enhanced the deep cleaning of our facilities, including sanitising high traffic areas to comply with health department advice. We also ask that all guests take these measures on for themselves and step up personal hygiene and sanitising to protect themselves and others holidaying within the holiday park.
Those wanting to cancel or postpone their bookings we have been offering 12-month credits on all bookings to keep the holiday excitement alive for when this is all over. We also have insisted all team members stay home if they aren't feeling well and those who are here to increase their personal hygiene with regular hand washing and refraining from unnecessary contact, social distancing, and regular sanitising.
Based on the information we have received, our own preparedness, and the current state of our operations, our Holiday Park remains open for business and our team stands ready to serve you. Carefully following Government issued advice, we will amend our procedures as needed.
What is the best way to keep up to date with the latest developments for our park?
If you have specific questions about a park or planned stay, please feel free to reach out to us directly on (08) 9844 1147 or email: firstname.lastname@example.org
From Luke, Geoff and all the staff at BIG4 Emu Beach Holiday Park.