Cancellation Policy

Cancellation Policy

A  cancellation fee of $30 applies in every instance to all cancelled confirmed bookings.

Standard 14 day Policy (Year round except Xmas & Easter)

-          Cancellations made greater than 14 days prior to arrival will receive a full refund, less our standard $30 cancellation fee. If cancelled less than 14 days prior to arrival you will forfeit all monies paid.

Easter 30 day Policy

-          Cancellations made greater than 30 days prior to arrival will receive a full refund, less our standard $30 cancellation fee. If cancelled less than 30 days prior to arrival you will forfeit all monies paid.

Xmas/Jan 60 day Policy

-          Cancellations made greater than 60 days prior to arrival will receive a full refund, less our standard $30 cancellation fee. If cancelled less than 60 days prior to arrival you will forfeit all monies paid.

We strongly recommend travel insurance for your own peace of mind. There are NO REFUNDS on early departures.

 

COVID-19 Related Cancellations

All above cancellation policies are voided if you need to cancel because of a COVID-19 related circumstance.

These will include:

  • Government has mandated a travel ban between regions or a stay at home order.
  • You have been contacted as a contact from an exposure site and must isolate (proof must be sighted)
  • If you have COVID-19 and must quarantine (proof must be sighted).

We are NOT a property to undertake COVID-19 isolation quarantine.

COVID-19 related cancellations will be offered an 18 month credit for a later date.

For our COVID related policies and updated information, please visit our Health & Safety page here and our COVID-19 Update page here.